Frequently asked questions

It depends on the size of the project. We set the timeline in writing once we understand the scope, and split the work into stages, each with its own date.

We set the cost once we understand what you need, and send a written quotation before anything starts.

Yes. We agree the scope and length of support in the contract.

Yes. We work remotely over video calls and WhatsApp, with preview builds you can review at every stage.

Yes. Market research, marketing plans, campaign management and search visibility are available as standalone services, or together with the system and website.

Yes. We improve the existing system or connect it to new ones, and recover its data when needed, instead of starting from scratch.

We build Arabic-first with right-to-left interfaces, and add English or any other language your business needs.

Every stage is delivered as a preview you can try yourself, and we stay in regular contact over WhatsApp and video calls.

Send us a short description of what you need through the "Start a Project" form or WhatsApp, and we will reply with the next step.

In most cases, yes. We study the database first, then build a modern interface that works on it directly, so you keep years of data and never stop trading.

Yes, if your operation needs it. We build apps that save work locally and sync automatically when the connection returns.

Yes. We build both versions with the right structure for search engines, with a separate URL for every page in each language.

We prepare the site for fast hosting and connect it to your domain, and hand over every account in your organisation's name.

Yes, and we also set up direct distribution with a signed build and a safe update mechanism when that suits your business better.

We treat size and performance as product decisions and test on mid-range devices before delivery.

Often, yes. We work on a read-only copy of the files and deliver the data with a report on what was verified and what could not be recovered.

We work on read-only copies and agree in writing on how data is delivered and deleted when the job is done.

Yes. Research, marketing plans, campaign management and search visibility are standalone services, or bundled with the website or system.

Nobody can honestly guarantee that. We guarantee technically sound work, clear measurement and reports that show the effect of every change.

Models can be wrong, so we never leave the decision to them alone. Sensitive decisions sit in fixed rules or human approval, and every action is logged.

We agree with you up front where data is processed and which model is used, and design the integration so the model only sees what it needs.

We study the device model and how it communicates first; we have connected real fingerprint devices to a central system that pulls records automatically.

Often, yes, through a gateway on an Android phone with a local SIM, with delivery reports.

We assess applications and systems only under a written agreement that defines scope and authority, and never test without explicit authorisation.

We design it with protected allow-lists and parameters taken from the incident itself; sensitive actions need human approval and every action is logged.